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Support for Qisutu Monitoring

Compare Support S, M and L by annual price, service hours and maximum response times.

Support plans and pricing

Support S

€ 490.00 / year

Number of agents
unlimited
Service level window
Mon–Fri
10:00–15:00
excluding public holidays
Max. response time Critical Impact
8 hours
Max. response time Medium Impact
2 days
Max. response time Low Impact
4 days
Qisutu Service Portal
Email
Telephone support
TeamViewer support
Max. number of configured devices
100

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Support M

€ 990.00 / year

Number of agents
unlimited
Service level window
Mon–Fri
09:00–17:00
excluding public holidays
Max. response time Critical Impact
4 hours
Max. response time Medium Impact
1 day
Max. response time Low Impact
2 days
Qisutu Service Portal
Email
Telephone support
TeamViewer support
Max. number of configured devices
500

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Support L

€ 1,990.00 / year

Number of agents
unlimited
Service level window
Mon–Fri
08:00–20:00
excluding public holidays
Max. response time Critical Impact
2 hours
Max. response time Medium Impact
4 hours
Max. response time Low Impact
1 day
Qisutu Service Portal
Email
Telephone support
TeamViewer support
Max. number of configured devices
unlimited

Request a quote